Available for new opportunities
Jacob Mermelstein
Driving Enterprise Cloud & AI·Product Leader & Founder
Product Operations·
Enterprise Cloud·
Google Cloud Platform·
Data & AI·
Program Delivery·
Portfolio Governance·
Agile Delivery·
Enterprise AI·
Generative AI·
Agentic Systems·
AI Governance·
LLM Integration·
Product Operations·
Enterprise Cloud·
Google Cloud Platform·
Data & AI·
Program Delivery·
Portfolio Governance·
Agile Delivery·
Enterprise AI·
Generative AI·
Agentic Systems·
AI Governance·
LLM Integration·
01 / About
About Me
Jacob Mermelstein
Operator · Builder · Endlessly Curious
Based in New YorkEnterprise + StartupsOpen to opportunities
I'm a builder at heart, drawn to hard, ambiguous problems and the quiet satisfaction of turning them into something real. My work lives at the intersection of product, data, and AI, but my curiosity runs wider, I love learning how things are made, shipping side projects of my own, and the craft of getting people aligned around a shared idea.
Currently
Modernizing enterprise cloud at American Express
Building products on the side
Exploring enterprise AI & agentic systems
02 / Career
Experience
American Express
Digital Product Operations · Enterprise Data & AI
Dec 2022 to Present·New York, NY · Hybrid
- Drive program operations for the Global Services Group enterprise cloud modernization on Google Cloud.
- Established portfolio-level governance and executive reporting across a multi-year transformation.
- Own end-to-end delivery for 20+ concurrent use cases from onboarding to production readiness.
- Built AI-powered automations to streamline processes and reduce manual effort across the program.
- Orchestrate execution across product, engineering, data, and risk teams globally.
Stealth Startup
Project Manager
Feb 2022 to Aug 2022·Miami, FL
- Led cross-functional delivery for a web3 sports metaverse combining NFTs, gaming, and horse racing.
- Oversaw NFT minting, marketplace integration, and live racing data feeds.
- Managed roadmaps and release cycles across globally distributed teams.
EY
Strategy Consultant
Aug 2021 to Feb 2022·New York, NY
- Business analyst on the launch of Chick-fil-A's Little Blue Menu digital ordering platform in Nashville.
- Delivered strategy using Agile Scrum across product, engineering, and operations.
- Analyzed user feedback and site performance to surface conversion optimizations.
03 / Get In Touch
Let's build
something.
Always glad to connect, whether you want to talk product, data, and AI, trade notes on building things, or just say hello. My inbox is open.
mermelstein.jacob@gmail.com